Privacy Policy

1. Who We Are

Cloud Umbrella (Pty) Ltd (“we”, “us”) operates this website and the Forge platform. This policy explains how we collect, use, and protect personal information when you use our website, services, or Forge.

2. Information We Collect

We collect information you provide directly to us, such as your name, email address, company details, and project information when you submit our contact form, subscribe to our newsletter, or register for Forge.

Forge only accesses cloud resources and telemetry through the permissions you explicitly grant, and only to deliver the governance, security, compliance, and FinOps capabilities of the platform.

3. How We Use Your Information

We use your information to respond to inquiries, provide and improve our services, send communications you have opted into, and meet our legal obligations. We do not sell your personal information.

4. Data Storage and Security

We apply appropriate technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. We retain personal information only for as long as needed for the purposes described in this policy or as required by law.

5. Sharing of Information

We share personal information only with service providers who process it on our behalf under appropriate safeguards, or where required by law. We do not share your information with third parties for their own marketing purposes.

6. Your Rights

In line with the Protection of Personal Information Act (POPIA) and other applicable privacy laws, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at support@cloudumbrella.co.za.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent revision shown above.

8. Contact

Questions about this policy or our data practices? Reach us via our support page or email support@cloudumbrella.co.za.